About Us

The Community Brokerage Network is a not-for-profit Community Interest Company that has been helping people in Ayrshire navigate their social care journeys since 2012. We offer comprehensive support to help you explore your entitlements and understand the community-based options available.

Pioneering
Development

We’ve played a key role in developing the National Brokerage Framework for Scotland. Since 2019, we’ve also delivered the acclaimed SQA (Level 7) in Community Brokerage. Each year, more individuals have completed this Award, and its management has now transferred to Self Directed Support Scotland, allowing for further investment and national reach for the qualification.

Supporting People with Social Care

Our team provides guidance and support throughout the social work assessment journey, helping individuals create person-centred support plans. We consider all four Self Directed Support (SDS) options and optimise community-based opportunities to meet individual needs. For those not eligible for formal care, we assist in building support plans using accessible, low-cost community services and exploring eligible grants.

Our team offers one-to-one support throughout the entire process, including:

Play Video

Our Vision, Mission
& Values

Vision

People who require social care in Ayrshire can choose and control their support, be active citizens, and live fulfilling lives. 

Our Mission

We make social services easy to navigate and we translate jargon into language people understand. We empower people to exercise choice and control over their own support, breaking down barriers and bridging gaps between formal and community services. 

Caring

We listen and act with kindness, always putting people first. 

Creative

We embrace new ideas, think outside the box, using technology and innovation to make people’s lives better.  

Teamwork
We work together with everyone to advocate for equality and find the best solutions.
Respect

We treat everyone with dignity and honour their choices and human rights. 

Integrity

We are honest, responsible, and compassionate.

Empowerment
We promote citizenship and help people take control of their lives with the right support.

Meet Our Team

Our Operations Manager, a local Ayrshire resident with first-hand experience in Self-Directed Support, leads our team with dedication and insight.

Alongside our Operations Manager, our Board members bring personal experiences in self-directing support. They meet regularly to provide peer support and to innovate our approach to assistance.

We know the local community’s needs because of our team’s personal experiences and training. This helps us provide the right support for everyone. We encourage creativity and independence in managing care.